This Privacy Policy applies to all personal information collected by The Trustee for Gianluca Zappia Trust Trading as Assaggia (we, us or our) via the website located at www.assaggia.com.au (Website).
The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include:
The Privacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
Personal Information means information or an opinion about an identified individual or an individual who is identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
If the information does not identify you or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.
Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive Information will be used by us only:
(a) for the primary purpose for which it was obtained;
(b) for a secondary purpose that is related to the primary purpose; and
(c) with your consent where required or authorised by law.
(a) We may collect Personal Information from you when you input such information into the Website, related app or provide it to Us in any other way.
(b) We may also collect cookies from your computer which enable us to tell when you use the Website and also help customise your website experience. Generally, however, it is impossible to identify you personally from our use of cookies.
(c) We use several types of cookies including essential cookies for Website functionality, analytical cookies to improve user experience, and marketing cookies that may be set by third parties. These cookies are retained for up to 30 days and can be managed through your browser settings. Third-party cookies are subject to their providers’ policies, which we encourage you to review.
We do not collect sensitive information, but when we do, we will comply with the preceding paragraph.
(a) We collect your Personal Information to provide you with the best service experience possible on the Website and stay connected with you about developments in our business.
(b) Collected Personal Information may also be used to train our service providers who act on our behalf. Your Personal Information may also be exposed to maintenance and support personnel acting in the normal course of their duties.
(c) By using our website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information directly from you, and if it was material of a type which you would expect to receive from us. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include an opt-out mechanism to allow you to receive further communications of this nature, such as an unsubscribe button link.
(d) You may manage your marketing preferences through your account settings or by contacting our Privacy officer. We will process opt-out requests within 5 business days and maintain records of your preferences. Marketing communications will not exceed 3 messages per month, and each communication will clearly display preference management options. If you choose to opt out, we will retain the minimal personal information necessary to ensure compliance with your request.
(a) We store your Personal Information in a way that protects it from unauthorised access, misuse, modification, or disclosure. When we no longer require your Personal Information for the purpose for which we obtained it, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information is or will be stored in secure systems, and these records will be kept for a minimum of 7 years to fulfill our record-keeping obligations.
(b) We implement industry-standard security measures including:
For digital records, we employ 30-day retention periods for active data and 7 years for archival data, after which automated purge processes securely erase the data using government-approved deletion standards.
The Australian Privacy Principles provide you with the right to:
(a) Be given the option to access the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
(b) Request that we correct your Personal Information subject to certain exceptions (Australian Privacy Principle 13).
If you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.
If you have a complaint about how we maintain the privacy of your Personal Information, please contact us at the contact details at the bottom of this policy. All complaints will be considered by Gianluca Zappia, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
We will acknowledge receipt of your complaint within 5 business days and provide you with a reference number. Our privacy team will investigate your complaint and maintain detailed records of all communications and findings. We aim to resolve all privacy complaints within 30 business days. If additional time is required, we will notify you in writing. All complaint documentation will be retained for 12 months following resolution. If the matter requires escalation, our Privacy Officer will personally review your case within 10 business days of the escalation request.
Your Personal Information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your Personal Information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling of your information by such an overseas recipient.
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: admin@assaggia.com.au.
Our website uses cookies to enhance your browsing experience, provide functionality, and analyze website performance. This section provides detailed information about the types of cookies we use, their purposes, and how you can manage your cookie preferences.
We use the following categories of cookies on our website:
(a) Essential Cookies
(b) Analytical/Performance Cookies
(c) Functionality Cookies
(d) Marketing/Advertising Cookies
We may allow third-party service providers, such as analytics tools or advertisers, to set cookies on your device. Third-party cookies are subject to the privacy policies of these providers. Some third-party cookies we use include:
We encourage you to review the privacy policies of third-party providers for further information about how they manage cookies.
You can control and manage cookies in the following ways:
Please note that disabling cookies may affect the functionality and performance of the Website, and some features may not work as intended.
